Meet the team at Serra Cadillac

Bill Serra

New and Used Sales Consultant

Department: Sales

Rating: 4.9 / 5 (336 ratings, 229 reviews)

Since 2010, I have worked in the auto industry, going that extra mile to provide quality customer service to every guest. I have established a reputation for being honest, straightforward, hardworking...

Brian Adler

General Sales Manager

Department: Management

Since 2005, I have worked in the auto industry, doing all I can to help others. My career with Serra Buick GMC Cadillac began in April 2006, and throughout the years, I have built some of the best rel...

Stephannie Krim

Service Advisor

Department: Service

Rating: 4.9 / 5 (824 ratings, 586 reviews)

As a Service Advisor at Serra Buick GMC Cadillac, I am dedicated to providing exceptional customer service. My passion for this role drives me to go above and beyond for every client. Outside of work...

Dave Betts

Service Advisor

Department: Service

Rating: 4.9 / 5 (533 ratings, 402 reviews)

As a Service Advisor at Serra Buick GMC Cadillac in Washington township. I focus on helping customers in Washington and all surrounding areas. I'm dedicated to getting vehicles back on the road, which...

Dylan Guenther

New and Used Sales Consultant

Department: Sales

Rating: 5.0 / 5 (157 ratings, 121 reviews)

Welcome to Serra Buick GMC Cadillac, where customer service always comes first, and the best vehicles to select from are on the lot! I joined the auto world four years ago; however, I’ve held multiple...

Mark Jabow

New and Used Sales Consultant

Department: Sales

Rating: 5.0 / 5 (476 ratings, 347 reviews)

Welcome! It’s my pleasure matching people with their perfect new and pre-owned Cadillacs, Buicks and GMC vehicles. My commitment to customer service shines through every interaction and has been reco...

Matt Kaake

Service Advisor

Department: Service

Rating: 5.0 / 5 (2552 ratings, 1840 reviews)

Hi! I'm Matt Kaake, a service advisor who is ready to provide you with quality service. My goal is to exceed your expectations and earn a customer for life. I am known amongst my colleagues and friend...

Jim Cordes

Finance Manager

Department: Management

I have been with Serra since 2007 and a Finance Manager for over 28 years. I strive to give our customers the best value and service, which you can depend on every time you come in to see us. I have b...

Randy Jackson

General Manager

Department: Management

Welcome to Serra Buick GMC Cadillac! At Serra, we understand how significant purchasing a new or used vehicle and quality products or services are for each guest, which is why we go overboard to make ...

Michael Burek

New and Used Sales Consultant

Department: Sales

Rating: 5.0 / 5 (302 ratings, 221 reviews)

Hello! I have been with this facility since we opened in March of 2006. I have enjoyed working with many customers over this time frame, assisting with both sales and finance, so I can pretty much hel...

Monica Cavaliere

New and Used Sales Consultant

Department: Sales

Rating: 5.0 / 5 (856 ratings, 655 reviews)

Hello! Thank you for choosing Serra Buick GMC Cadillac in Washington Twp., MI. My name is Monica Cavaliere. I have been selling cars for over 38 years now, and I became a team member at Serra since it...

Andrew Granata

Sales Manager

Department: Management

Hello! I am Andrew Granata, the Cadillac Sales Manager at Serra Buick-GMC-Cadillac in Washington, Michigan. I have been in the automotive business since June of 1992 and joined the Serra team here in ...

Nick Raczynski

New and Used Sales Consultant

Department: Sales

Rating: 5.0 / 5 (44 ratings, 38 reviews)

Hi, I'm a New and Used Sales Consultant at Serra Buick GMC Cadillac with plenty years of experience in the automotive industry. I'm from Macomb, MI, and I pride myself on building trust with customer...

Scott Gould

New and Used Sales Consultant

Department: Sales

Rating: 5.0 / 5 (454 ratings, 337 reviews)

Hi everyone! I am Scott Gould, a Sales Consultant at Serra Buick, GMC & Cadillac. I have been with Serra Automotive Group for 13 years and pride myself on my longevity and work ethic as I always go ab...

Kirk Shaheen

New and Used Sales Consultant

Department: Sales

Rating: 4.9 / 5 (419 ratings, 296 reviews)

Hi, I’m Kirk Shaheen, and my goal is to earn your trust and your friendship, not just your business. To me, my guests mean far more than a transaction. That’s why I take immense pride in delivering an...

Amanda Stork

New and Used Sales Consultant

Department: Sales

Rating: 5.0 / 5 (738 ratings, 538 reviews)

I have been a part of the Serra organization for 20 years, and I have always provided customers with a straightforward, respectable & hassle-free buying experience. I take pride in setting you up with...