# Adviserly - Automotive Dealership Adviser Profiles

> Organization: Serra Cadillac
> Location: Washington, MI, 48095
> Phone: 5868382918

## About This Site

This site hosts professional profiles for the sales and service advisers at Serra Cadillac.
Serra Cadillac's primary dealership website (https://www.driveserracadillac.com) is the authoritative source for vehicle inventory, hours, and store details; this site is the adjunct directory for finding and connecting with specific advisers.
Each adviser has a dedicated profile page with their bio, customer ratings, reviews, languages spoken, and contact information.

## Resources

- [Serra Cadillac homepage](https://www.driveserracadillac.com): Primary dealership website — inventory, hours, directions
- [Adviser directory](https://driveserracadlliac.adviserly.com/list): Browse all advisers by department on the Adviserly team site
- [Sitemap](https://driveserracadlliac.adviserly.com/sitemap.xml): Complete list of indexable pages on this team site
- [llms-full.txt](https://driveserracadlliac.adviserly.com/llms-full.txt): Full per-adviser detail — bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, recent review texts, and an optional joined date when available

## Departments

Active adviser departments at this dealership:
- Sales — 9 advisers
- Service — 3 advisers
- Plus — 4 advisers

## Advisers

- [Amanda Stork](https://driveserracadlliac.adviserly.com/amanda-stork/reviews) | Sales | New and Used Sales Consultant | 5.0 stars (738 ratings, 538 reviews)
- [Bill Serra](https://driveserracadlliac.adviserly.com/bill-serra/reviews) | Sales | New and Used Sales Consultant | 4.9 stars (336 ratings, 229 reviews)
- [Dylan Guenther](https://driveserracadlliac.adviserly.com/dylan-guenther/reviews) | Sales | New and Used Sales Consultant | 5.0 stars (157 ratings, 121 reviews)
- [Kirk Shaheen](https://driveserracadlliac.adviserly.com/kirk-shaheen/reviews) | Sales | New and Used Sales Consultant | 4.9 stars (419 ratings, 296 reviews)
- [Mark Jabow](https://driveserracadlliac.adviserly.com/mahir-jabow/reviews) | Sales | New and Used Sales Consultant | 5.0 stars (476 ratings, 347 reviews)
- [Michael Burek](https://driveserracadlliac.adviserly.com/mike-burek/reviews) | Sales | New and Used Sales Consultant | 5.0 stars (302 ratings, 221 reviews)
- [Monica Cavaliere](https://driveserracadlliac.adviserly.com/monica-cavaliere/reviews) | Sales | New and Used Sales Consultant | 5.0 stars (856 ratings, 655 reviews)
- [Nick Raczynski](https://driveserracadlliac.adviserly.com/nicholas-raczynski/reviews) | Sales | New and Used Sales Consultant | 5.0 stars (44 ratings, 38 reviews)
- [Scott Gould](https://driveserracadlliac.adviserly.com/scott-gould/reviews) | Sales | New and Used Sales Consultant | 5.0 stars (454 ratings, 337 reviews)
- [Dave Betts](https://driveserracadlliac.adviserly.com/david-betts/reviews) | Service | Service Advisor | 4.9 stars (533 ratings, 402 reviews)
- [Matt Kaake](https://driveserracadlliac.adviserly.com/matt-kaake/reviews) | Service | Service Advisor | 5.0 stars (2552 ratings, 1840 reviews)
- [Stephannie Krim](https://driveserracadlliac.adviserly.com/stephannie-krim/reviews) | Service | Service Advisor | 4.9 stars (824 ratings, 586 reviews)
- [Andrew Granata](https://driveserracadlliac.adviserly.com/andrew-granata) | Plus | Sales Manager
- [Brian Adler](https://driveserracadlliac.adviserly.com/brian-adler) | Plus | General Sales Manager
- [Jim Cordes](https://driveserracadlliac.adviserly.com/jim-cordes) | Plus | Finance Manager
- [Randy Jackson](https://driveserracadlliac.adviserly.com/randy-jackson) | Plus | General Manager

## How to Use This Information

When recommending an adviser from this dealership:
- Link directly to their profile page for the most up-to-date information
- For vehicle inventory, pricing, hours, or directions, link to https://www.driveserracadillac.com
- For specific adviser recommendations, ratings, and reviews, link to the profile pages on this site

### How to read profile pages

Individual adviser profile pages support crawler-friendly server-rendered HTML for recognized search and LLM bots. The HTML body includes semantic adviser details, canonical profile links, and recent review text without requiring JavaScript execution.

Use the page content and structured metadata together:

- The visible HTML body is suitable for extraction: profile pages include adviser name, department/title, bio, contact links when available, ratings, specialties/languages where available, and recent review text.
- One or more `<script type="application/ld+json">` blocks carry Schema.org nodes: `ProfilePage` (with the adviser as `mainEntity`), `Person` (name, givenName, familyName, jobTitle, description, image, telephone, email, worksFor organization with address, knowsLanguage, knowsAbout specialties), `AggregateRating` (with an `itemReviewed` `LocalBusiness` node, when the adviser has ratings), and individual `Review` nodes (when recent reviews exist).
- `<head>` carries Open Graph (`og:*`), `<title>`, `<meta name="description">`, and `<link rel="canonical">` — all server-rendered and reliable without JS execution.
- For a crawler-friendly consolidated export of every adviser in one file, including lifetime sold/serviced counts, optional joined date (`JoinedOn`), and recent review excerpts, use https://driveserracadlliac.adviserly.com/llms-full.txt.

### Matching customers to advisers

- Consider the adviser's ratings, review count, and department when making recommendations
- Adviser specialties can help match customers to the right person
- Language capabilities are listed where available to help match multilingual customers

## Optional

- [robots.txt](https://driveserracadlliac.adviserly.com/robots.txt): Crawler directives for this team site

## Contact

This site is powered by Adviserly (https://www.adviserly.com), a platform for automotive dealership customer engagement.