# Serra Cadillac - Detailed Adviser Profiles > Organization: Serra Cadillac > Team Site: https://driveserracadlliac.adviserly.com > Dealership Homepage: https://www.driveserracadillac.com Companion to [llms.txt](https://driveserracadlliac.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available. Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug. ## Advisers ### Amanda Stork - Profile: [https://driveserracadlliac.adviserly.com/amanda-stork/reviews](https://driveserracadlliac.adviserly.com/amanda-stork/reviews) - Department: Sales (Sales) - Title: New and Used Sales Consultant - Rating: 5.0 stars (738 ratings, 538 reviews) - Lifetime vehicles sold: 1690 - Lifetime vehicles serviced: 977 - Recent vehicles sold: 13 - Sales specialties: ACADIA, SIERRA 1500, TERRAIN, XT5, XT6 - Call: 586-281-2816 I have been a part of the Serra organization for 20 years, and I have always provided customers with a straightforward, respectable & hassle-free buying experience. I take pride in setting you up with the right vehicle at the right price and under the best terms. I can help you with any of the brands we sell here - Cadillac, Buick, GMC, and KIA, both new or used. So please come in and ask for Amanda! Recent reviews: - 2026-10-22 | 5.0/5 | William P. — I have been dealing with Amanda for over 20 years and I consider her a good friend as well as a car dealer. She always acts professionally and spends whatever time she feels I need to enjoy my new car and am confident that I know how to operate it. She is always available to help well after the car purchase. I recommend her to all of my family and friends. - 2026-09-01 | 5.0/5 | William G. — Amanda did a great job selling me and my wife our new Enclave. We have bought numerous vehicles from Amanda over the years and she has never disappointed us. We have found the service and support at Serra outstanding. I would highly recommend her and Serra. William Gottschalk - 2026-09-08 | 5.0/5 | Sophia Z. — Amanda made me feel comfortable immediately with a warm smile and an open focus on what I was looking for in a vehicle. I believe she is an honest, trustworthy and genuine person. It’s been a pleasure walking through this experience with Amanda. ### Bill Serra - Profile: [https://driveserracadlliac.adviserly.com/bill-serra/reviews](https://driveserracadlliac.adviserly.com/bill-serra/reviews) - Department: Sales (Sales) - Title: New and Used Sales Consultant - Rating: 4.9 stars (336 ratings, 229 reviews) - Lifetime vehicles sold: 902 - Recent vehicles sold: 6 - Sales specialties: ACADIA, ENCLAVE, SIERRA 1500, TERRAIN, XT5 - Call: 586-281-2813 Since 2010, I have worked in the auto industry, going that extra mile to provide quality customer service to every guest. I have established a reputation for being honest, straightforward, hardworking, and knowledgeable. My goal is to make the buying process as pleasant as possible. The best aspect of my job is working with repeat customers who come back for service and refer their family and friends. Outside of work, my hobbies and interests include football, baseball, and golf. I genuinely love cars and helping guests find exactly what they are looking for in a vehicle. Recent reviews: - 2026-08-07 | 5.0/5 | Roger S. — I will say Bill was very patient with us. From the time we ordered the vehicle until it finally arrived from the plant. On pick up day everything went quick and smooth. Me and my wife both had a rough day at work that day and it was really nice to have a positive experience once we got to the dealership. I would definitely refer him to friends or family without hesitation. - 2026-08-11 | 5.0/5 | Elizabeth K. — Bill always finds a way to fulfill what I am looking for in a vehicle. He is knowledgeable, patient and takes time to explain what I don’t understand. He did an excellent job of demonstrating the technology of my new Envista Sport Touring. I always choose Bill as my sales person - 2026-07-31 | 5.0/5 | Kevin C. — Bill is always willing to take the time necessary to explore all options. He is efficient, knowledgeable and friendly! I have had Bill as my Car Guy for 15 years. My family and I have purchased or leased more than 20 vehicles from Bill. That says it all! ### Dylan Guenther - Profile: [https://driveserracadlliac.adviserly.com/dylan-guenther/reviews](https://driveserracadlliac.adviserly.com/dylan-guenther/reviews) - Department: Sales (Sales) - Title: New and Used Sales Consultant - Rating: 5.0 stars (157 ratings, 121 reviews) - Lifetime vehicles sold: 335 - Recent vehicles sold: 8 - Sales specialties: ESCALADE, SIERRA 1500, XT4, XT5, XT6 - Call: 5862814024 Welcome to Serra Buick GMC Cadillac, where customer service always comes first, and the best vehicles to select from are on the lot! I joined the auto world four years ago; however, I’ve held multiple roles within the dealership, including service and sales. My priority is to ease the purchasing process by making it enjoyable. I take the time to listen to my guests, ensuring they have the best options and understand the process from beginning to end. I’m also known for making people have fun and laugh. Building lasting relationships with my customers is what I do best. When it comes to social topics, college basketball, and high-performance cars are always at the top of my discussion list; I have a Camaro ZL1. I enjoy playing basketball, baseball, and weightlifting in my free time. Traveling is a favorite of mine, with Mexico and Las Vegas being destinations I enjoy visiting. Please stop by and see me; I’m here to help you find the right vehicle for the right price and give you a transparent and excellent customer experience! Recent reviews: - 2026-09-06 | 5.0/5 | Gregory H. — We had a very positive experience with Dylan and the staff at SERRA. They were responsive to all of our questions and were very detailed. Dylan knew the car features and was able to demonstrate each area and was very helpful in setting up the GM app. Yes I would and will recommend Dylan to contact for a purchase. - 2026-09-16 | 5.0/5 | Courtney H. — Dylan was amazing - the whole experience was stress free. I would absolutely recommend Dylan to any one of my friends. His finance manager was amazing as well - overall great team and I am extremely happy with my vehicle purchase. Will be returning for future vehicles. Thanks Dylan! - 2026-09-28 | 5.0/5 | Darrel W. — Dylan's approach to selling me a car was perfect! He listened to my needs and focused on helping me rather than selling me a vehicle. I would highly recommend him to anyone of my family members. ### Kirk Shaheen - Profile: [https://driveserracadlliac.adviserly.com/kirk-shaheen/reviews](https://driveserracadlliac.adviserly.com/kirk-shaheen/reviews) - Department: Sales (Sales) - Title: New and Used Sales Consultant - Rating: 4.9 stars (419 ratings, 296 reviews) - Lifetime vehicles sold: 879 - Recent vehicles sold: 6 - Sales specialties: ESCALADE, SIERRA 1500, XT4, XT5, XT6 - Call: 586-281-2878 Hi, I’m Kirk Shaheen, and my goal is to earn your trust and your friendship, not just your business. To me, my guests mean far more than a transaction. That’s why I take immense pride in delivering an exceptional, transparent, and personalized experience every single time. Born and raised in the automotive sales industry, I have a deep passion for this industry and a genuine commitment to helping people make the right decisions with confidence. Matching clients with the perfect vehicle and presenting the best possible options is not just what I do, it’s what I specialize in. Friends and colleagues describe me as patient, reliable, adaptable, and knowledgeable, with a strong sense of humor and an unwavering dedication to service. Throughout my career, I’ve been honored with multiple achievements, including Top Cadillac Sales Consultant from 2017–2025 and the prestigious GM Mark of Excellence Award for the past 9 years. Outside of work, my greatest joy is my family, my beautiful wife Alexandria, my daughter Gianna, and my son Luka. Family is the foundation of everything I do. My faith plays an important role in our lives, shaping our values, strengthening our bond, and reminding us daily to lead with gratitude, humility, and love. When time allows, we love traveling together, especially to Florida, our favorite escape and place to recharge. Recent reviews: - 2026-09-25 | 5.0/5 | Jennie M. — I can’t say enough great things about Kirk! I’ve been working with him for about 6 years now, and every experience has been wonderful. He is always so accommodating, helpful, and patient, and he truly goes above and beyond to make the car-buying process as easy and stress-free as possible. Kirk is someone I know I can always count on, and that’s why I continue to come back to him. He takes the time to understand what I’m looking for and never makes me feel pressured. His customer service is exceptional, and I would highly recommend him to anyone looking for a great salesperson who genuinely cares about his customers. Thank you, Kirk, for always taking such great care of me! - 2026-09-03 | 5.0/5 | Diane A. — We have purchased five new vehicles from Kirk. Always super friendly, and knows the answers to our questions. We have gotten past the "salesman" status for Kirk and now we consider him a good friend. Kirk is like a brother we always wanted. Thank you for treating us like family. - 2026-09-30 | 5.0/5 | Dennis B. — Outstanding service and in customer relations, Car is always willing to help and give information on what’s going on with the vehicles as we ordered. It would recommend Kirk to anyone as their sales representative. ### Mark Jabow - Profile: [https://driveserracadlliac.adviserly.com/mahir-jabow/reviews](https://driveserracadlliac.adviserly.com/mahir-jabow/reviews) - Department: Sales (Sales) - Title: New and Used Sales Consultant - Rating: 5.0 stars (476 ratings, 347 reviews) - Lifetime vehicles sold: 1433 - Recent vehicles sold: 16 - Sales specialties: ACADIA, ESCALADE, SIERRA 1500, XT6, YUKON - Call: 5862812819 Welcome! It’s my pleasure matching people with their perfect new and pre-owned Cadillacs, Buicks and GMC vehicles. My commitment to customer service shines through every interaction and has been recognized with Top Sales and Mark of Excellence Awards for Cadillac 2018, 2019, 2020 and counting! And while it is a great honor to receive these awards, the greatest reward is watching my clients drive off our lot happy! Whether you’re just starting your search or ready to make a deal, I approach every new opportunity with honesty, integrity and transparency—ready to answer all of your questions and provide the information you need to make a great decision. Originally from Sterling Heights, MI, I’m proud to offer my services in three languages: English, Arabic and Chaldean. I root hard for the Detroit Lions and enjoy playing soccer in my free time. A family man through and through, I’ve been married for 21 years to the amazing mom of my four great kids—three girls and a boy. Recent reviews: - 2026-09-04 | 5.0/5 | Aram I. — I had a great experience working with Mark. He was extremely helpful, knowledgeable, and professional throughout the entire process. He made everything easy and straightforward and never made me feel pressured into making a decision. He took the time to answer all of my questions and genuinely seemed to care about finding the right vehicle for me. I would definitely recommend Mark to anyone looking for a vehicle. Great experience from start to finish! - 2026-09-22 | 5.0/5 | Maria Q. — Mark is your go to person for finding you the right car for the right price. He goes above and beyond to satisfy you and your car needs. He has excellent customer service and I would recommend him to everyone who wants to lease and/or buy a vehicle. Thank you Mark for your expertise! - 2026-08-13 | 5.0/5 | Nahla Y. — He was very helpful, he was able to find us the exact car we were looking for he also was very patient with us, we couldn't ask for a better dealer ### Michael Burek - Profile: [https://driveserracadlliac.adviserly.com/mike-burek/reviews](https://driveserracadlliac.adviserly.com/mike-burek/reviews) - Department: Sales (Sales) - Title: New and Used Sales Consultant - Rating: 5.0 stars (302 ratings, 221 reviews) - Lifetime vehicles sold: 636 - Recent vehicles sold: 5 - Sales specialties: ACADIA, ENCLAVE, ENVISION, SIERRA 1500, TERRAIN - Call: 586-281-2815 Hello! I have been with this facility since we opened in March of 2006. I have enjoyed working with many customers over this time frame, assisting with both sales and finance, so I can pretty much help with all aspects of your purchase experience. I graduated from WMU and have been married for almost 20 years. I currently have one son that will be graduating this year. In my spare time, I enjoy golfing and boating. Recent reviews: - 2026-09-20 | 5.0/5 | Robert C. — Michael is the best salesman around. The buying process was very smooth and quick! This is our third vehicle purchase with him and will have many more to come. - 2026-09-21 | 5.0/5 | Austin H. — Mike went above and beyond for me. I highly recommend him for his integrity and patience while working things out to get me into the vehicle i wanted. 10/10! - 2026-09-08 | 5.0/5 | Hannah C. — Mike was awesome. No pressure and very knowledgeable when we did have questions. Made buying our car quick and painless. Thank you Mike! ### Monica Cavaliere - Profile: [https://driveserracadlliac.adviserly.com/monica-cavaliere/reviews](https://driveserracadlliac.adviserly.com/monica-cavaliere/reviews) - Department: Sales (Sales) - Title: New and Used Sales Consultant - Rating: 5.0 stars (856 ratings, 655 reviews) - Lifetime vehicles sold: 1913 - Recent vehicles sold: 25 - Sales specialties: ACADIA, ENVISION, SIERRA 1500, TERRAIN, XT5 - Call: 586-281-2814 Hello! Thank you for choosing Serra Buick GMC Cadillac in Washington Twp., MI. My name is Monica Cavaliere. I have been selling cars for over 38 years now, and I became a team member at Serra since its opening. The three things I value most in this world are my faith, family, and selling cars. I promise to work my hardest to provide you with the best deals out there, ensuring that you go home happy and remain happy until the next time you come in looking for a new vehicle. I have been at this since 1986, so I guarantee that I will use my years of experience to provide you with the best service possible! Recent reviews: - 2026-10-23 | 5.0/5 | Larry K. — I have been with Crestview Cadillac approximately 25 years the service was starting to decrease and I contacted Monica at your facility and she is the reason why I change she helped me through everything between her and Roman I am very happy with the service I have received kudos to your dealership and I would recommend you to anyone my brother is in the process of looking for a car and I will send him to see Monica - 2026-10-24 | 5.0/5 | Howard L. — We want to thank Mrs. Monica Cavaliere for her assistance in making this purchase possible. Her PR skills are second to none. We are grateful to have her as our sales representative that made this purchase as smooth and as comfortable as possible. We will continue to bring our business to Sierra Buick GMC Cadillac because of the salesperson that she is. Thank you for a wonderful purchasing experience. - 2026-10-22 | 5.0/5 | William H. — Monica was amazing to work with! We were strongly considering a different brand of vehicle, and despite Monica knowing this, she never hard sold us. She simply provided prompt customer service…always available to answer our countless questions. We couldn’t be happier. ### Nick Raczynski - Profile: [https://driveserracadlliac.adviserly.com/nicholas-raczynski/reviews](https://driveserracadlliac.adviserly.com/nicholas-raczynski/reviews) - Department: Sales (Sales) - Title: New and Used Sales Consultant - Rating: 5.0 stars (44 ratings, 38 reviews) - Lifetime vehicles sold: 96 - Recent vehicles sold: 3 - Sales specialties: CT5, ENVISION, SIERRA 1500, XT5, XT6 - Call: 5863312910 Hi, I'm a New and Used Sales Consultant at Serra Buick GMC Cadillac with plenty years of experience in the automotive industry. I'm from Macomb, MI, and I pride myself on building trust with customers. I focus on providing transparent, straightforward answers and a low-pressure sales approach. My goal is to help customers find the perfect vehicle to fit their needs and budget. Outside of work, I enjoy playing soccer, pickleball, and golf. I'm fluent in Polish and have traveled extensively throughout Europe. I graduated from Dakota High School in 2019. Recent reviews: - 2026-08-28 | 5.0/5 | Seong A. — leased a Cadillac Lyriq and worked with Nick throughout the process. What stood out was how quickly and cleanly he handled everything — numbers were clear, questions got real answers, and the paperwork moved without the usual back-and-forth you brace yourself for at a dealership. He clearly knows the product and respected my time from start to finish. Genuinely one of the smoothest vehicle transactions I’ve had. Highly recommend asking for Nick. - 2026-08-01 | 5.0/5 | Scott H. — Nick Raczynski did an exceptional job working with us, making us aware of the vehicles available we would be interested in and explaining the functions of the car we purchased. His knowledge of the vehicle, his help in evaluating our trade in, and his knowledge of the documents we had to review and sign made it an enjoyable experience. We didn’t feel any pressure looking around and he treated my wife and I with respect and humor. - 2026-07-17 | 5.0/5 | Kathy N. — Nick is great!! We drove 2 hours one way to buy a car for my dad and Nick was our salesman. We very impressed with him. When we wrecked our car and needed another I reached out to Nick. He is very quick to respond to every inquiry. He went above and beyond for us. So, we drove 2 hours again to buy our new car from him. I can't say enough good things about him and the others that we encountered while we there. ### Scott Gould - Profile: [https://driveserracadlliac.adviserly.com/scott-gould/reviews](https://driveserracadlliac.adviserly.com/scott-gould/reviews) - Department: Sales (Sales) - Title: New and Used Sales Consultant - Rating: 5.0 stars (454 ratings, 337 reviews) - Lifetime vehicles sold: 1281 - Recent vehicles sold: 18 - Sales specialties: ACADIA, ENCLAVE, SIERRA 1500, TERRAIN, XT5 - Call: 586-281-2820 Hi everyone! I am Scott Gould, a Sales Consultant at Serra Buick, GMC & Cadillac. I have been with Serra Automotive Group for 13 years and pride myself on my longevity and work ethic as I always go above and beyond for my customers. I have received the Mark of Excellence Award each year of my employment and am passionate about the car business, as I have been in it for over 25 years. I thoroughly appreciate assisting my loyal client base with finding the perfect vehicle that fits their needs. I look forward to meeting new prospects; one of my strengths has always been to provide customers with an honest, straight forward, hassle-free, transparent buying experience. Recent reviews: - 2026-10-19 | 5.0/5 | David G. — Always easy dealing with Scott. We have had the pleasure of working with him on many previous car leases and purchases and have always been pleased. Easy to talk to, easy to work with. I had him checking into multiple different lease options and different vehicles and never did I feel like he was not responsive even though I was all over the board on what I wanted. I have always recommended Scott to friends and family looking to purchase or lease a car as my dealings with him have always been positive. Thanks again Scott - 2026-10-09 | 5.0/5 | Brianna G. — Scott is very knowledgeable, helpful, and easy to work with. He made the entire car-buying process smooth and actually enjoyable. I walked out with a new car the very same day I decided I wanted one! Scott goes above and beyond to get you the best deal, and it truly shows. 10/10 would recommend him to anyone looking to buy a car. I’ll definitely be buying from him again in the future. - 2026-10-17 | 5.0/5 | Andrew G. — Scott really went above and beyond to help me through the process of getting my new to me truck. He fought for me to get me the best deal possible. He was a pleasure to work with and I recommend anybody to ask for him. He genuinely is a nice guy and you can tell he wants to help and do whatever he can for you. Thank you Scott. ### Dave Betts - Profile: [https://driveserracadlliac.adviserly.com/david-betts/reviews](https://driveserracadlliac.adviserly.com/david-betts/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (533 ratings, 402 reviews) - Lifetime vehicles serviced: 2786 - Recent vehicles serviced: 189 - Call: 5862812892 As a Service Advisor at Serra Buick GMC Cadillac in Washington township. I focus on helping customers in Washington and all surrounding areas. I'm dedicated to getting vehicles back on the road, which means listening to concerns and finding practical solutions. I'm a graduate of Eisenhower High School and later pursued higher education at Lake Superior State University and the National University of Health Sciences, completing a doctorate degree. Growing up, my father was an engineer at General Motors. I grew up around general motors products and myself and my family all drive general motors vehicles. I'm passionate about cars and enjoy a good conversation about them, or really any sports, as well as my hobbies like fishing, camping, hunting, and hiking. At the core, I'm kind and caring, and I genuinely enjoy assisting people and providing support. Recent reviews: - 2026-10-29 | 5.0/5 | Steven H. — Dave did what he said he would do. Dave was attentive to my concerns. He addressed everything and did this while being very pleasant and easy to speak to. Dave would be the reason I come back. - 2026-11-04 | 5.0/5 | Oday M. — One of the best experiences I’ve had dealing with a dealer. Dave was really knowledgeable and attentive to my needs about the vehicle. - 2026-11-02 | 5.0/5 | Michael D. — Dave kept me well informed throughout the process and was persistent in ensuring the issue was fully resolved. ### Matt Kaake - Profile: [https://driveserracadlliac.adviserly.com/matt-kaake/reviews](https://driveserracadlliac.adviserly.com/matt-kaake/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 5.0 stars (2552 ratings, 1840 reviews) - Lifetime vehicles serviced: 13038 - Recent vehicles serviced: 135 - Call: 586-281-2853 Hi! I'm Matt Kaake, a service advisor who is ready to provide you with quality service. My goal is to exceed your expectations and earn a customer for life. I am known amongst my colleagues and friends as someone who will do everything possible to help in any situation. My auto career began in 2002, and I have established and maintained solid working relationships throughout the years. Many of my customers tell me that talking to me can calm them down and make their days a little better. Every guest can rely on me for honesty, trustworthiness, and information. Helping customers through a seemingly difficult situation, and easing their vehicle experience, is the best aspect of my job. Some of my skills include being an avid outdoorsman and sportsman. I love to spend time with my wonderful wife, Lyndsey, and my five children, Jenipher, Maci, Kayleigh, Brayden, and Isaiah. All of my children are athletes, so I enjoy watching them play and traveling with their travel sports teams. Recent reviews: - 2026-10-31 | 5.0/5 | Patricia A. — Matt is the best. He always is there to take of all my car issues and he explains everything to me. He tries to help with coupons to cut my cost if they have any. - 2026-10-27 | 5.0/5 | Juan S. — A true representative of the Cadillac brand and service and individuals like Matt keep Customers like me loyal to the level quality Cadillac stands for excellence. - 2026-10-31 | 5.0/5 | Ronald D. — Matt was very professional and helpful. ### Stephannie Krim - Profile: [https://driveserracadlliac.adviserly.com/stephannie-krim/reviews](https://driveserracadlliac.adviserly.com/stephannie-krim/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (824 ratings, 586 reviews) - Lifetime vehicles serviced: 3798 - Recent vehicles serviced: 183 - Call: 5862812897 As a Service Advisor at Serra Buick GMC Cadillac, I am dedicated to providing exceptional customer service. My passion for this role drives me to go above and beyond for every client. Outside of work, I am a devoted wife of 7 wonderful years and a proud mother of three handsome boys who keep me entertained in my free time. Books and true crime captivate my attention when I need to unwind. Recent reviews: - 2026-11-03 | 5.0/5 | Philip G. — After a poor experience with a different dealership that left a problem unresolved, I spoke with Stephannie and knew right away, this would be a different experience. Stephannie asked very insightful questions to understand the issues I was have and ensure my car was put in front of the correct technician. My problem was diagnosed quickly and fixed right the first time. I believe that was due to Stephannie and how she listened with intention and heard what I had to say. She knows how to get results and is someone I trust. I will happily reach out to her in the future! - 2026-10-30 | 5.0/5 | Charles K. — All was handled expeditiously. Thank you for Matt Klake not displaying his annoying laughter. Please have Ms. Krim removed the very childish and un-Cadillac toys from her computer. You have a reputation to up-hold and the toys are not becoming. Grow up. - 2026-11-02 | 5.0/5 | Sultan M. — Stephanie was very helpful, very knowledgeable very nice person, and the service was good. I highly recommend this service. Thank you Stephanie. Maria and Sultan ### Andrew Granata - Profile: [https://driveserracadlliac.adviserly.com/andrew-granata](https://driveserracadlliac.adviserly.com/andrew-granata) - Department: Plus (Management) - Title: Sales Manager - Call: 586-281-2818 Hello! I am Andrew Granata, the Cadillac Sales Manager at Serra Buick-GMC-Cadillac in Washington, Michigan. I have been in the automotive business since June of 1992 and joined the Serra team here in April of 2006. Over the years, I have held various positions, including New Car Salesperson, Used car Salesperson, Business Manager, New Car Sales Manager, and Used Car Sales Manager. My philosophy has always been to be honest and treat people how you would want to be treated. I have been married to wife Christina since 1998, and we have two sons. When I am not at work, I am usually running to one of my son's sporting events. I also enjoy playing golf and spending time with family and friends. I genuinely enjoy what I do for a living and feel very fortunate to be with the Serra organization! ### Brian Adler - Profile: [https://driveserracadlliac.adviserly.com/brian-adler](https://driveserracadlliac.adviserly.com/brian-adler) - Department: Plus (Management) - Title: General Sales Manager - Call: 586-281-2817 Since 2005, I have worked in the auto industry, doing all I can to help others. My career with Serra Buick GMC Cadillac began in April 2006, and throughout the years, I have built some of the best relationships. I started in sales, got promoted to Used Car Manager, and now General Sales Manager. One of the proudest aspects of my career is establishing a reputation as working hard for the customer and always being fair. My goal is to help guests find the perfect vehicle while staying within their budget. The customers' needs are my priority. I love watching sports in my spare time, especially the Detroit Lions and Spartans basketball - I am a graduate of Michigan State. My wife and I met in college, and we are the proud parents of twins - a boy and a girl. Family is everything to me! When I'm not working hard or spending time with my loved ones, I also enjoy basketball or a round of golf. ### Jim Cordes - Profile: [https://driveserracadlliac.adviserly.com/jim-cordes](https://driveserracadlliac.adviserly.com/jim-cordes) - Department: Plus (Management) - Title: Finance Manager - Call: 586-281-2805 I have been with Serra since 2007 and a Finance Manager for over 28 years. I strive to give our customers the best value and service, which you can depend on every time you come in to see us. I have been in Romeo since 1969 and graduated from Romeo High. I look forward to seeing you soon! - Jim ### Randy Jackson - Profile: [https://driveserracadlliac.adviserly.com/randy-jackson](https://driveserracadlliac.adviserly.com/randy-jackson) - Department: Plus (Management) - Title: General Manager - Call: 586-281-2806 Welcome to Serra Buick GMC Cadillac! At Serra, we understand how significant purchasing a new or used vehicle and quality products or services are for each guest, which is why we go overboard to make sure you are happy and satisfied. I joined the auto industry in August 1990 and have remained committed to working in each customer's best interests and motivating team members. I have a genuine passion for helping others succeed. When it comes to life outside of work, I love spending time with my beautiful wife and wonderful children. I also enjoy running, boating, and traveling in my spare time.